sspm.microsoft.comSelf-Service Password Management - Home

Microsoft CSE Before you begin: You'll need a valid Smart Card, or should have signed up for Phone Authentication. Otherwise, contact Global Helpdesk . Choose a way to reset your password: I have a Windows Hello PIN or a Smart Card (Physical or Virtual) I know my current password and I've registered for Phone Authentication I don't know my current password or it expired but I've registered for Phone Authentication Click here to change a temporary password. Register for Phone Authentication Phone Authentication is required if you want to reset your password without using your smart card. Register About Self-Service Password Management This site allows all Microsoft employees to reset their corporate domain or network password from anywhere via the web by using their smart card or their phone! If you have a smart card , it's the preferred method for signing in. It's faster and simpler. If you want to use Phone Authentication , you must register your phone . Phone Authentication allows you to change your password without physical or virtual smart card while you're off the domain. If you respond with your PIN, you will be authenticated and can reset your password. If you want to see a full list of FAQ , click here . Frequently Asked Questions: Can I use Self-Service Password Management (SSPM) to reset my domain password? How can I use Phone Authentication to reset my domain password? What if I don’t have a smart card? Are my answers to the Self-Service Password Management questions case sensitive? How soon can I use my new password to connect to the network? What is a temporary password? About Certificates Use appropriate certs for authentication when prompted during password reset process. Choose either “Virtual” OR “Physical” Smart Card Certificate. Ok - Virtual smart card certificate. Ok - Physical smart card certificate Ok - Windows Hello PIN Do not choose this certificate. It's not for password reset For troubleshooting or support, please contact Global Helpdesk © 2020 Microsoft CSE '); ');...